There is a 50% cancellation fee of the original price for any No shows/Cancellations within 24 hours of the scheduled appointment. You can can cancel via website, phone call, or text message. HOWEVER, If you cancel via Text message and there was no response please text again or call..If there is no communication whatsoever there will be a fee. Also, if you need to book on a Sunday or Monday there will be an additional $10 fee. If for any reason you need to reschedule online more than two times It will result in phone call.